Wordmark with tagline-2

Our Cookie Policy

What's a cookie?

 A "cookie" is a piece of information that is stored on your computer's hard drive if you agree to this and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

Cookies are used by nearly all websites and do not harm your system.

We are required to obtain your consent for all non-essential cookies used on our website. You can block cookies (including essential cookies) at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block essential cookies you may not be able to access all or parts of our site.

 

How do we use cookies?

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.

Cookies are either:

 Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or

 Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.

Cookies can also be categorised as follows:

 Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

 Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

 Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

 Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

First and third party cookies: First party cookies are cookies set by our website. Third party cookies are cookies on our website that are set by a website other than our website, such as where we have adverts on our website or use Facebook pixels so that we can show you relevant content from us when you are on Facebook.

 

We use only first party cookies on this website.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name

Cookie Type

Cookie Description

_cf_bm

Necessary

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

_cfruid

Necessary

This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators.

CONSENT

Necessary

Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website

embed/v3/counters.gif

Necessary

Used to implement forms on the website.

JSESSIONID

Necessary

Preserves users states across page requests.

messagesUtk

Preferences

Stores a unique ID string for each chat-box session. Th is allows the website-support to see previous issues and reconnect with the previous supporter.

__hssc

Statistics

Identifies if the cookie data needs to be updated in the visitor's browser.

__hssrc

Statistics

Used to recognise the visitor's browser upon re-entry on the website

__hstc

Statistics

Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.

_ga

Statistics

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

_gat

Statistics

Used by Google Analytics to throttle request rate

_gid

Statistics

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

hubspotutk

Statistics

Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes

__ptq.gif

Marketing

Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices an d marketing channels.

VISITOR_INFO1_LIVE

Marketing

Tries to estimate the users' bandwidth on pages with integrated You Tube videos.

YSC

Marketing

Registers a unique ID to keep statistics of what videos from You Tube the user has seen

yt.innertube::nextId

Marketing

Registers a unique ID to keep statistics of what videos from You Tube the user has seen.

yt.innertube::requests

Marketing

Registers a unique ID to keep statistics of what videos from You Tube the user has seen.

yt-remote-cast-available

Marketing

Stores the user's video player preferences using embedded You Tube video

yt-remote-cast-installed

Marketing

Stores the user's video player preferences using embedded You Tube video

yt-remote-connected-devices

Marketing

Stores the user's video player preferences using embedded You Tube video

yt-remote-device-id

 

Stores the user's video player preferences using embedded You Tube video

yt-remote-fast-check-period

Marketing

Stores the user's video player preferences using embedded You Tube video

yt-remote-session-app

Marketing

Stores the user's video player preferences using embedded You Tube video

yt-remote-session-name

Marketing

Stores the user's video player preferences using embedded You Tube video

 You can control your cookie settings through your web browser.

You can opt out of being tracked by Google Analytics across all websites, by going to  http://tools.google.com/dlpage/gaoptout

If you have any questions about the cookies that we use, feel free to email us at rich@recbound.com

This Cookie Policy was last updated on 28th January 2022.