Website Privacy Policy

1. Introduction

This privacy policy provides you with details of how we collect and process your personal data through your use of our site www.recbound.com.

By providing us with your data, you warrant to us that you are over 16 years of age.

Funl Limited (referred to as “we”, “us” or “our” in this privacy policy) are the data controller and we are responsible for your personal data.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes.

2. What data is being collected and how do we collect it?

Our Website:

We collect the following information on our website:

• name;
• email address;
• phone number;
• job title; and
• any other information which you may choose to send via our website.

The information which you provide to us via our website is held by us using the legal basis of consent.

Provided by you:

We may request the following from you:

• name;
• email address;
• phone number;
• login details;
• employment details;
• financial details; and
• any other information which you provide to us.

The legal basis for us collecting and holding this data is based on administering and performing a contract with us, and we will hold this data in line with our retention policy.

Third Parties:

We may also collect data from third parties including but not limited to:

• name;
• email address;
• phone number;
• regional address;
• job title; and
• employment details;

The legal basis for us collecting and holding this data is legitimate interest to promote the business and its services and we will hold this data in line with our retention policy.

Before collecting any data, which is classed as sensitive under data protection legislation, we will gain your active consent and will ensure to treat this data with a higher level of security. 

3. Why are we collecting it?

           We are collecting basic personal information on our website in order to contact you about our marketing services.

Marketing

Our lawful ground for processing your personal data to send you marketing communications is either your consent or our legitimate interests to grow our business. We may periodically send promotional emails about news or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and, in each case, you have not opted out of receiving such communications. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

4. Will we share your data?

We routinely share your personal data with:

• third parties approved by you;
• third parties in relation to the provision of our services or fulfilment of our contracts with clients;
• third parties we use to help deliver our services to you and run our business e.g., agents, contractors and IT service providers; and
• service providers and suppliers e.g., banks, insurers, accountants and lawyers.

Outside of this, we will only share personal information with others when we are legally permitted to do so.

5. How long will we store it?

We have a legitimate business interest to keep your personal information securely stored for as long as we need it to provide you with the services you want from us.

We will only retain your personal data for as long as necessary including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for, we look at the nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

6. What control do I have over it?

You may request details of personal information which we hold about you under the Data Protection Act 2018 and the UK General Data Protection Regulation. If you would like a copy of the information held on you, please write or email us using the details below in section 12. You also have the right to be forgotten, meaning you can request for us to remove any personal information we hold on you. Please see section 9 for more information about your individual rights.

7. International Transfers

We may transfer your personal data outside the European Economic Area (EEA) but we will always ensure that there are appropriate safeguards and security measures in place.

8. Data Security

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions, and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

9. Your individual rights

 Under the GDPR your rights are as follows:

• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

10. Links 

We may include links on this website to other sites that we believe you may find useful.
Please ensure, when you click on any of our links, that you read the privacy statement located on the website you have selected.
Any websites connected with this site are not within our control.

11. Cookies

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a better experience when you browse our website and also allows us to improve our site.

The cookies we use are ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.

For each visitor to our website, our web server automatically recognises only the consumer’s domain name. This information can be used to locate some geographical information, for example your nearest town. In some cases, it may identify your ‘network name’ (if for example you are accessing our website from an organisation with its own network). It does not give us any personal information relating to you as an individual (such as your name, address or email address). This information is used for internal review to improve the content of our web pages and its relevance to our customers.

By using our website, you are consenting to our usage of the cookies described above. If you do not wish to consent, you can change your browser settings to disallow cookies on this and/or other websites. For more information about the cookies, we use on our website please see our Cookies Policy at www.recbound.com/cookie-policy.

12. Communication and Policy Updates

If you wish to discuss our privacy policy in more details, please write to us or email us at details below:

Marketing Automation & Data Manager 

Funl Limited (trading as Recbound)

10 Dove Close

Hinckley

England

LE10 0RY

requests@recbound.com

Please note that this privacy policy may be updated from time to time, and we would not provide any notice to you prior to updating our privacy policy. We therefore recommend that you check this website from time to time for any updates to the privacy policy.

This privacy policy was last updated on 21/02/2022.